Call Center & Customer Service by CABVI
CABVI provides cost-effective customer support solutions to businesses of all sizes with our experienced agents trained to provide exceptional customer service through multiple channels.
Our customized solutions allow us to adapt quickly to our clients’ changing needs, providing personalized and scalable solutions.
We pride ourselves in providing end-to-end customer support solutions, including recruitment, training, quality assurance, project management, and analytics.
- Customer Service
- Consumer Affairs
- Lead Qualification
- Order Processing
- Overflow & After Hours Support
- Reservation Services
- Help Desk Services
We ensure that your valued customers reach a human voice on the line and we are committed to resolving each call at the highest levels of client and customer satisfaction.
CABVI’s Customer Service Capabilities
Our customized solutions include:
- Content Development
- Omni-channel methods (inbound, outbound, chat, email, fax)
- Personalized Training
- Structured call quality
- Custom workflows & call routing
- Real-time reporting
- Analytics & benchmarking
- Bilingual representatives
- Project Implementation
Benefits of working with CABVI
CABVI takes great pride in offering exceptional customer service solutions to our customers.
Benefits of working with CABVI include:
- Personalized Collaboration
- Agility & Scalability
- 25+ years of experience and knowledge
- Reliable Infrastructure & IT Support
- Information Security
- Client Management
- Experienced, trustworthy Customer Service Agents & Management
- High employee retention rates
- Phenomenal quality
Contact Our Customer Service Department
It is our goal to assist you with any area of your business that you have a need. CABVI can customize the right solution for you!
To discuss how we can customize your solutions and make a seamless transition, please call 315-797-2233 and ask to speak to someone in our Business Solutions department, or email us at cabvisolutions@cabvi.org.