Accounts Receivable Lead – Utica, NY
CABVI is seeking an Accounts Receivable Lead to review and oversee various billing functions and manage customer receivables accounts.
KEY JOB ELEMENTS
· Team lead for accounts receivable department. Provide support to accounts receivable staff and customer service on any issues regarding customer accounts.
· Train accounts receivable staff on G/L updates, changes in Macola or other software and/or other department process changes. Train any new hires in the accounts receivable department.
· Attend department meetings pertinent to accounts receivable, customer service and other departments as needed. Attend periodic meetings with Business Office Manager.
· Maintain all SOPs for the accounts receivable department.
· Provide backup to and perform all functions of the AR team as needed. Ensure proper coverage and planning of tasks are always in place.
· Review invoicing of Central Industries sales through Macola and EDI/SPS to ensure that invoices are properly uploaded.
· Review past due invoices on aging reports monthly to ensure they have been entered into EDI/SPS.
· Assist with entering in invoices into EDI/SPS (electronic data interchange software) in a timely manner for billing, as needed. Monitor in-house processes relating to EDI/SPS and disseminate information.
· Assist with all daily billing and postings.
· Assist with processing all customer credit card payments as needed.
· Work with the customer service team in corresponding with customers to resolve incorrect shipments, pricing, returns, etc. Work with the customer service team and manager to prepare credit/debit memos and adjustment information as needed.
· Respond to customer requests regarding invoice issues or discrepancies. Act as point of contact for all customer concerns and resolutions along with the customer service team. Escalate issues to the Business Office or Customer Service Manager’s as needed.
· Follow-up on outstanding customer accounts via phone calls, emails, or any means necessary. Collect, prepare, and submit documentation needed for review of possible write-offs and/or collections to the Business Office Manager in a timely manner.
· Review and assist with Month-End billing and verify shipped invoices are properly invoiced and cleared for Month-End reporting.
· Enter cash receipt information into Macola for customers JWOD and NYSPSP, and others as needed.
· Receive communication regarding credit limit issues from customer service and review customer history to determine if customer is eligible for an increase. Perform due diligence when reviewing payment history and send findings to Business Office Manager/Controller as needed.
· Monitor customer credit limits and compare to aging reports and payment terms for trends and concerns.
· Ensure utilization and maintain documents and spreadsheets in Teams/SharePoint and other document repositories. Create, maintain and utilize other means of tracking as needed.
· Complete miscellaneous billing and provide coverage for other business office staff when necessary.
· Timely collect and review data and documentation needed for the annual audit.
· Consistently achieves annual performance objectives.
· Adapts to change and completes other duties as assigned.
COMPUTER/TECHNICAL SKILLS
Must have good typing and data entry skills and experience with spreadsheets and word processing. Must be willing to learn new technologies such as Microsoft Office Suite and have good security practices for sensitive information.
PHYSICAL DEMANDS
90% of job requires sitting and performing clerical duties. Occasionally required to stand, walk, and hear. Occasionally required to reach with
hands and arms, and stoop or kneel. Reasonable accommodations may be made to enable individuals with disabilities to perform the key job elements.
EDUCATION and/or EXPERIENCE
Associate degree in accounting or related field required. Minimum requirement of five years’ experience in accounts receivable duties. Must have prior experience with audit, credit applications and collection processes.
CABVI is an Equal Employment Opportunity employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data or any other legally protected status.
If you are interested in this position, or would like this posting in an alternate format, please contact Human Resources.