BSC Customer Service and Retail Sales Associate I – Utica
CABVI is seeking a BSC Customer Service and Retail Sales Associate I to assist in the day-to-day operations of the Base Supply Center (BSC) store.
KEY JOB ELEMENTS
· Assist in all aspects of store operations by supporting from off-site location.
· Process customer online orders, assist with quotes for new orders and assist with ordering supplies.
· Provide assistance to customers in any way possible and solves problems with customers as they may arise. Maintain beneficial professional relationships with Base personnel to encourage sales.
· Identify new products by interacting with customers and end users while placing orders and writing quotes.
· Work closely with CABVI point of contact to resolve issues.
· Adapt to change and completes other duties as assigned by supervisor.
· Consistently achieves annual performance objectives.
COMMUNICATION SKILLS
Must be skillful in presenting information and responding to questions from vendors, customers, and CABVI employees. Must have good listening skills and ability to effectively communicate during difficult situations.
COMPUTER/TECHNICAL SKILLS
Must be proficient in use of point of sale system, inventory control and bar coding requirements. Must be able to analyze sales related data and respond accordingly. Must be willing to adjust to changing technology.
PHYSICAL DEMANDS
Must be able to sit at computer for long periods of time. Frequently required to speak and hear. Vision abilities include close vision, color vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the key job elements.
WORK ENVIRONMENT
Some travel may be necessary. Must be available for weekend or evening work dependent upon customer needs.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent. Retail or military experience a plus.
CABVI is an Equal Employment Opportunity employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data or any other legally protected status.
If you are interested in this position, or if you would like this posting in an alternate format, please contact Human Resources.