PART TIME – Vision Health and Wellness Outreach Coordinator
CABVI is seeking a Vision Health and Wellness Outreach Coordinator to develop, plan, manage and execute all activities and initiatives related to securing referrals for vision rehabilitation services; network and build relationships with medical practices and other organizations; manage the entire rehab territory consisting of medical groups across various markets; and identify new opportunities to increase referrals and improve quality of care.
KEY JOB ELEMENTS
- Establish quality on-going relationships with medical practices and other organizations that serve individuals that could be referred for service to CABVI. This would include ophthalmologists, optometrists, other medical practices, health care organizations, and others. Use the skills of persuasion to encourage referrals.
- Conduct presentations: develop, organize, plan, manage and conduct educational events such as tours, open houses, health fairs, continuing education programs and more.
- Identify areas for growth and continued expansion of our referral sources, regularly contacting newly established medical practices or groups. Listen to the needs of the aforementioned groups and work with rehab staff to institute new practices or procedures to strengthen relations.
- Develop a strong sales plan. Develop “sales” strategies. Work with PR to develop a strong marketing plan. Monitor competition, gather marketplace information and leverage existing programs and events to engage potential new referral sources. Manage the entire service territory discovering opportunities for expansion.
- Collect data. Achieve department outreach goals and objectives. Keep detailed records of all contacts. Compile quarterly contact reports. Manage budgets for outreach events.
- Work with PR to ensure a consistent marketing message. In partnership with PR design develop written sales materials, create social media and plan Rehabilitation evets and programs that will enhance “sales’.
- Maintain a high knowledge of all agency services and programs. Continually upgrade knowledge and alter selling approaches as rehab services expand and the market changes. Service customers and provide feedback to rehab staff to optimize customer relations. Listen to customer needs and concerns. Work with rehabs staff to institute corrective measures as needed.
- Adapt to Change and complete other duties as assigned.
COMMUNICATION SKILLS
Must be skillful in presenting information and responding to questions from a wide variety of constituencies. Must have excellent listening and information processing skills and the ability to clearly articulate in all situations. Frequently required to speak individually and in front of groups.
COMPUTER/TECHNICAL SKILLS
Must have expertise with databases, spreadsheets, and word processing. Must be able to design simple flyers and minimal marketing materials. Must be willing to learn new technology.
REASONING ABILITY
Must have ability to define problems, collect data, establish facts, and draw valid conclusions. Must be able to quickly and appropriately react to difficult situations. Requires good analytical and problem-solving skills. Must be able to prioritize multiple tasks and meet deadlines. Must be able to work under pressure and handle crisis situations. Must maintain strict adherence to CABVI’s mission statement and core values.
PHYSICAL DEMANDS
Regularly required to stand and walk. Regularly required to sit for periods of time at computer terminal. Often required to reach with hands and arms; stoop or kneel and carry objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the key job elements.
EDUCATION and/or EXPERIENCE
Associates degree in business communication, marketing public health or health studies required. Bachelor’s degree preferred. Experience in sales, health care or vision services a plus.
RATE OF PAY
$27.50/hour
JOB TYPE
Part Time – 25 hours
CABVI is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.